Before installing a new JFS version please ensure your maintenance is active.

If it is not, JFS may stop working after upgrading and thus stop protecting your data.

  1. Navigate to JIRA Administration → Add-ons → JFS Licensing

  2. Inspect 'License Status' value

    ValueMeaning
    VALIDYour maintenance is active. You may use the most recent JFS versions with your license.
    EXPIRED Your maintenance has expired. You may use JFS versions released before 'Supported Till' date only.
    To renew your support and maintenance please visit 'My Account' → 'Licenses' tab

    See sample screenshots below:

    Maintenance period expired
    Maintenance is active

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